How to transfer my domain away from Arvixe to ETNHost?

Here at ETNHost, we recommend that you keep your domain name where you host your website. It is easier to manage, fewer passwords to worry about, better security, and last but not least this way you get a piece of mind. You will receive regular notifications from us, via e-mail, reminding you when the renewal date for your domain name is due, so you will not miss to renew it and risk your website becoming inaccessible.

Extra:

Once the domain name is transferred to us, you will get one year of a free domain name renewal as a bonus.

Domain name transfers may take anywhere between 3 and 10 days until completion. Before initiating a domain name transfer of a domain name registered with Arvixe, you will need to make sure that the following conditions apply:

• The domain must be more than 60 days old. This is not an ETNHost, nor Arvixe, specific rule, but rather a rule implemented by ICANN, the organization that governs domain registrations.
• The domain has been unlocked for transfer from Arvixe. 
• The domain is showing your current e-mail for the admin contact in the whois as that is where the authorization email will be sent. You can find the valid administrative e-mail for your domain name by using the WHOIS lookup tool available at: http://whois.domaintools.com/
• The domain must not be too close to its expiration date, as Arvixe will normally auto renew domains 15 days prior to expiration. 

Notes:

The 60-day holding period only applies to domain transfers between registrar providers when a domain is either newly registered or recently transferred. If you just ended site services with another provider (without transferring the domain to another registrar), then the 60-day hold shouldn't apply at all. If the hold did apply, it still shouldn't prevent you from pointing it to another host service to start up a new site.

To prepare your domain name to be transferred away from Arvixe you must engage in the following steps:

1. Log into your Arvixe Billing Panel

Click on the My Domains button to list all of your active domain(s) with Arvixe.

On the right of your domain name you will be able to see a blue ACTIVE button. Click it and you should see something like this:

2. Unlock your domain

• To successfully unlock the domain name you would like to click on My Domains tab on the lefthand side under Quicklinks
• Select the domain name you would like to unlock.
• Click on the wrench icon to the far right of the domain you'd like to manage.
• Click on Change the registrar lock status for your domain under What would you like to do today? near the bottom of the domain details page.
• On the Registrar Lock screen, click the button to Enable or Disable registrar lock accordingly

3. Disable the Domain’s privacy

• To disable the privacy of the domain you would like to transfer click on the Domain Manager tab.
• Click on the domain to transfer.
• Expand the domain in question by clicking the + (plus) sign.
• Click on Private Registration button to turn it On/ Off.

4. Update your Domain Contact information if needed (Whois Information)

• To successfully update the contact information of the domain name you would like to transfer click on the My Domains tab on the lefthand side under Quicklinks.
• Click on the wrench icon to the far right of the domain you'd like to manage.
• Find the Contacts tab and modify the necessary information from there. 

Make sure the contact info is up to date with the correct email address listed on the Contacts Tab , for Registrant, Admin, and Billing. The Admin contact gets the email about the transfer. You need to check that the email address for the Registrant Contact is set to your own email. If not, then update it. In most cases, Arvixe will set it to domains@arvixe.com. 

5. Obtain the EPP/ Authorization code

• To successfully obtain your EPP/Auth code of the domain name you would like to transfer click on the My Domains tab.
• Click on the domain to highlight it and watch as the right side populates with tabs.
• Find the Get EPP code link to have an EPP code emailed to the address set as an administrative for your domain name.

After completing the preparation, let some time pass (a day or so) before you initiate the transfer. You can also check the Whois info for your domain. You can do this at http://www.whois.net or http://whois.domaintools.com or similar sites, to make sure everything shows up and is correct.

Once ready, you can now submit a transfer request for the domain:

• Start within your ETNHost account .
• Proceed with posting an order for the domain name transfer by clicking on the Domains tab.
• Upon the request of the domain name transfer, you will need to enter the Authorization/EPP code. Once the code is entered then the process will begin.

You can approve the transfer once it all started properly. In the Domain Manager, click the domain you are transferring to highlight it. 

Note that you will also receive a transfer approval email to the listed administrative contact for the domain. After the transfer is confirmed the losing registrar (Arvixe) has 7 days to release the domain. If everything is OK, the domain will be released and added to the Domains Section in your ETNHost account.

Notes:

Once you start a domain name transfer you must remember that you can't change your DNS, Whois info, contact info and so on.