How to transfer my domain away from Domain.com to ETNHost?

Here at ETNHost, we recommend that you keep your domain name where you host your website. It is easier to manage, fewer passwords to worry about, better security, and last but not least this way you get a piece of mind. You will receive regular notifications from us, via e-mail, reminding you when the renewal date for your domain name is due, so you will not miss to renew it and risk your website becoming inaccessible.

Extra:

Once the domain name is transferred to us, you will get one year of a free domain name renewal as a bonus.

Transfer of domain names may take anywhere between 3 and 10 days until completion. Before initiating a domain name transfer of a domain name registered with Domain.com, you will need to make sure that the following conditions apply:

  • The domain must be more than 60 days old. This is not an ETNHost, nor Domain.com, specific rule, but rather a rule implemented by ICANN, the organization that governs domain registrations.
  • The domain has been unlocked for transfer from Domain.com.
  • The domain is showing your current e-mail for the admin contact in the Whois database as that is where the authorization email will be sent. You can find the valid administrative e-mail for your domain name by using the WHOIS lookup tool available at: http://whois.domaintools.com/
  • The domain must not be too close to its expiration date, as Domain.com will normally auto renew domains 15 days prior to expiration.

Notes:

The 60-day holding period only applies to domain transfers between registrar providers when a domain is either newly registered or recently transferred. If you just ended site services with another provider (without transferring the domain to another registrar), then the 60-day hold shouldn't apply at all. If the hold did apply, it still shouldn't prevent you from pointing it to another host service to start up a new site.

To prepare your domain name to be transferred away from Domain.com you must engage in the following steps:

  1. Log into your Domain.com Control panel
  2. Unlock your domain name
  • To successfully unlock your domain name go to Domain Central.
  • Select the domain name you want to unlock.
  • Click on Security.
  • To unlock the domain name click on the Unlock Domain button which can be found in the Domain Locking section.
  1. Disable the Domain Privacy/ ID Protect feature
  • To disable the privacy of the domain that you would like to transfer go to Domain Central.
  • Select the domain name you want to turn off the privacy for.
  • Click on Security.  
  • To turn off the Domain privacy click on the Disable Domain Privacy button which can be found in the Domain Privacy section. 

Domain.com turn off domain privacy

  1. Update the domain contact information if necessary (Whois Information)
  • To make changes to the contact information of the domain name that you would like to transfer go to Domain Central.
  • Select the domain name which you would like to modify and click on it.
  • Click on Contact and update the information in the corresponding fields.
  • Use the Contact Information drop-down to select which contact info you want to view/modify.
  • Use the Copy to checkboxes to save changes to multiple contacts at once.
  • Use the text fields to change the contact information. Some text-fields are drop-downs.
  • After you are done click on the Save button.

Domain.com update domain contact information

  1. Obtain the EPP/ Authorization code
  • To obtain the assigned EPP code for the domain name you would like to transfer simply go to Domain Central and select the domain name.
  • Click on Transfer
  • Find and click on the Send Auth-Info Code button.
  • The code will be sent to the email address that you have listed in the Contact tab. 

Domain.com Send Authorization Code

After completing the preparation, let some time pass (a day or so) before you initiate the transfer. You can also check the Whois info for your domain. You can do this at http://www.whois.net or http://whois.domaintools.com or similar sites, to make sure everything shows up and is correct.

Once ready, you can now submit a transfer request for the domain:

  • Start within your ETNHost account .
  • Proceed with posting an order for the domain name transfer by clicking on the Domains tab.
  • Upon the request of the domain name transfer, you will need to enter the Authorization/EPP code. Once the code is entered then the process will begin.

Note that you will also receive a transfer approval email to the listed administrative contact for the domain. After the transfer is confirmed the losing registrar (Domain.com) has 7 days to release the domain. If everything is OK, the domain will be released and added to the Domains Section in your ETNHost account.

 

Notes:

Once you start a domain name transfer you must remember that you can't change your DNS, Whois info, contact info and so on.

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