How to transfer my domain away from Kualo to ETNHost?

Here at ETNHost, we recommend that you keep your domain name where you host your website. It is easier to manage, fewer passwords to worry about, better security, and last but not least this way you get a piece of mind. You will receive regular notifications from us, via e-mail, reminding you when the renewal date for your domain name is due, so you will not miss to renew it and risk your website becoming inaccessible.

Extra:

Once the domain name is transferred to us, you will get one year of a free domain name renewal as a bonus.

Transfer of domain names may take anywhere between 3 and 10 days until completion. Before initiating a domain name transfer of a domain name registered with Kualo, you will need to make sure that the following conditions apply:

• The domain must be more than 60 days old. This is not an ETNHost, nor Kualo, specific rule, but rather a rule implemented by ICANN, the organization that governs domain registrations.
• The domain has been unlocked for transfer from Kualo.
• The domain is showing your current e-mail for the admin contact in the Whois database as that is where the authorization email will be sent. You can find the valid administrative e-mail for your domain name by using the WHOIS lookup tool available at: http://whois.domaintools.com/
• The domain must not be too close to its expiration date, as Kualo will normally auto renew domains 15 days prior to expiration.

Notes:

The 60-day holding period only applies to domain transfers between registrar providers when a domain is either newly registered or recently transferred. If you just ended site services with another provider (without transferring the domain to another registrar), then the 60-day hold shouldn't apply at all. If the hold did apply, it still shouldn't prevent you from pointing it to another host service to start up a new site.

To prepare your domain name to be transferred away from Kualo you must engage in the following steps:

1. Log into your Kualo Customer area

Click Domains near top followed by My Domains to get a list of the domains that you have registered with Kualo.

2. Unlock your domain name

• To successfully unlock your domain name you have to find My Domains and click on it.
• Now you have to click on the Manage button, which is next to the domain that you would like to transfer.
• Navigate to the Registrar Lock tab to untick and unlock the domain name. 
• Click the Disable Registrar Lock button.

3. Disable your Domain Privacy/ Whois Privacy feature

To successfully disable your Whois Privacy, you must contact Kualo’s support team and request for the feature to be turned off. You can post them a ticket to have it disabled, since you will not receive your authorization request if it's turned on.

4. Update your contact information if necessary

Update your domain name Whois details in the Information tab.

5. Obtain your EPP/Authorization code

• Click the Management Tools tab and then click Get EPP Code from the ensuing dropdown.
• Copy the code next to the text "The EPP Code for your domain is".

After completing the preparation, let some time pass (a day or so) before you initiate the transfer. You can also check the Whois info for your domain. You can do this at http://www.whois.net or http://whois.domaintools.com or similar sites, to make sure everything shows up and is correct.

Once ready, you can now submit a transfer request for the domain:

• Start within your ETNHost account .
• Proceed with posting an order for the domain name transfer by clicking on the Domains tab.
• Upon the request of the domain name transfer, you will need to enter the Authorization/EPP code. Once the code is entered then the process will begin.

Note that you will also receive a transfer approval email to the listed administrative contact for the domain. After the transfer is confirmed the losing registrar (Kualo) has 7 days to release the domain. If everything is OK, the domain will be released and added to the Domains Section in your ETNHost account.

Notes:

Once you start a domain name transfer you must remember that you can't change your DNS, Whois info, contact info and so on.