How to transfer my domain away from Moniker to ETNHost?

Here at ETNHost, we recommend that you keep your domain name where you host your website. It is easier to manage, fewer passwords to worry about, better security, and last but not least this way you get a piece of mind. You will receive regular notifications from us, via e-mail, reminding you when the renewal date for your domain name is due, so you will not miss to renew it and risk your website becoming inaccessible.

Domain name transfers may take anywhere between 3 and 10 days until completion. Before initiating a domain name transfer of a domain name registered with Moniker, you will need to make sure that the following conditions apply:

• The domain must be more than 60 days old. This is not an ETNHost, nor Moniker, specific rule, but rather a rule implemented by ICANN, the organization that governs domain registrations.
• The domain has been Unlocked for transfer from Moniker.
• The domain is showing your current e-mail for the admin contact in the Whois database as that is where the authorization email will be sent. You can find the valid administrative e-mail for your domain name by using the WHOIS lookup tool available at: http://whois.domaintools.com/
• The domain must not be too close to its expiration date, as Moniker will normally auto renew domains 15 days prior to expiration.

To prepare your domain name to be transferred away from Moniker you must engage in the following steps:

1. Log into your Moniker Account 

• Login to your account with the 8-digit Customer ID as your username. 
• Select My Domains from Domains section.

2. Unlock the domain name

Please note that not all domains can be unlocked. Some registries - for example DENIC for .DE - do not offer a transfer lock (status: ClientTransferProhibited) at all.

• To unlock your domain name go to My Domains and select the domain name that you want to be transferred then click on the Security sub-tab. Once on the Domain Security Manager remove the Transfer Lock.  The Transfer lock can either be set or deleted by clicking on the "lock icon". 

• No transfer lock is activated if the lock icon shows the state open. Incoming transfer requests will be denied automatically and without further warning if the lock icon shows the state locked. 

• Note that if you are using the MaxLock feature, you’d have to contact Moniker’s support team and ask them to remove it.

3. Disable the Domain Privacy/ ID Protect feature

To disable the privacy of the domain go to My Domains, click on the domain name you would like to transfer. To deactivate the domain privacy for that domain untick the box where it says WHOIS mode which is located on the top of the page. 

4. Update the contact information if needed

• To make the necessary updates to the contact information of the domain name go to Domains and from there go to My Domains.
• Then, click on the domain you want to configure. 
• Enable the WHOIS mode on the next page (1). 
• You can select an existing whois templates (2) or modify individual contacts (3).
• By clicking on the loupe icon next to the relevant WHOIS contacts you can view the data and change it to create a new handle.
• If all changes are displayed according to your wishes click on Verify changes (4). Finally, click on Save changes to accept the data and to initiate a domain update. 

5. Obtain the EPP/ Authorization code

• To obtain the EPP code assigned to the domain you want to transfer away from Moniker simply go to My Domains and select the domain name that you want to be transferred. By doing so you are redirected in the configuration menu of the domain. 

• Please activate the Advanced Settings. By activating the Advanced settings the configuration menu will be extended by the item Authorization code. 

• Select Transfer-Out from the sub-menu and scroll down the transfer-out policy page to find the Transfer-Out Authorization Form on the bottom of the page. Choose the reason for your transfer and fill in the details, after which click on Save.
• Please click on the button Request Auth Code via e-mail. The EPP code will be sent to the email address listed in your contact information. 

After completing the preparation, let some time pass (a day or so) before you initiate the transfer. You can also check the Whois info for your domain. You can do this at http://www.whois.net or http://whois.domaintools.com or similar sites, to make sure everything shows up and is correct.

Once ready, you can now submit a transfer request for the domain:

• Start within your ETNHost account .
• Proceed with posting an order for the domain name transfer by clicking on the Domains tab.
• Upon the request of the domain name transfer, you will need to enter the Authorization/EPP code. Once the code is entered then the process will begin.

Note that you will also receive a transfer approval email to the listed administrative contact for the domain. After the transfer is confirmed the losing registrar (Moniker) has 7 days to release the domain. If everything is OK, the domain will be released and added to the Domains Section in your ETNHost account.