How to transfer my domain away from Name.com to ETNHost?

Here at ETNHost, we recommend that you keep your domain name where you host your website. It is easier to manage, fewer passwords to worry about, better security, and last but not least this way you get a piece of mind. You will receive regular notifications from us, via e-mail, reminding you when the renewal date for your domain name is due, so you will not miss to renew it and risk your website becoming inaccessible.

Transfer of domain names may take anywhere between 3 and 10 days until completion. Before initiating a domain name transfer of a domain name registered with Name.com, you will need to make sure that the following conditions apply:

• The domain must be more than 60 days old. This is not an ETNHost, nor Name.com, specific rule, but rather a rule implemented by ICANN, the organization that governs domain registrations.
• The domain has been unlocked for transfer from Name.com.
• The domain is showing your current e-mail for the admin contact in the Whois database as that is where the authorization email will be sent. You can find the valid administrative e-mail for your domain name by using the WHOIS lookup tool available at: http://whois.domaintools.com/
• The domain must not be too close to its expiration date, as Name.com will normally auto renew domains 15 days prior to expiration.

To prepare your domain name to be transferred away from Name.com you must engage in the following steps:

1. Log into your Name.com account
2. Unlock your domain name

• To successfully unlock your domain name for a transfer you have to find the Domains section in your Name.com Control panel and click on it. 
• After that select the My Domains section.

 

• To unlock the domain name click on the padlock icon to the left of the domains to Lock or Unlock.

3. Turn off your domain name’s privacy (Whois Privacy)

• To disable your domain’s privacy or a.k.a. ID Protect you have to find the Domains section in your Name.com control panel and click on it.
• After that select the My Domains section in green on the left.
• Click on the specific domain name you wish to transfer.
• Next to Whois Privacy: Private click the green magnifying glass to disable the privacy and change it to Public. 

Note that once you have disabled the Whois Privacy, your unmasked contact information will show on Whois websites. It may take up to 15 minutes for Who.is to reflect the updated information. 

4. Update your contact information if needed

• To update your contact information you need to find the Domains section in your Name.com control panel and click on it.
• After that select the My Domains section.
• Click on the domain name you wish to update the contact information for.
• Click on Edit Contacts.
• After you have finished editing the contact information click on the Update button at the bottom.

Once you have completed this, it may take a few hours for the changes to fully propagate throughout the internet.

5. Obtain the EPP/ Authorization code

• To receive your EPP/ Authorization code you need to find the Domains section in your Name.com control panel and click on it.
• After that select the My Domains section.
• Click on the domain name you would like to transfer and in the Domain Details section find the Transfer Auth Code.
• Click on Show Code to find the EPP/Auth code for your domain name.

After completing the preparation, let some time pass (a day or so) before you initiate the transfer. You can also check the Whois info for your domain. You can do this at http://www.whois.net or http://whois.domaintools.com or similar sites, to make sure everything shows up and is correct.

Once ready, you can now submit a transfer request for the domain:

• Start within your ETNHost account .
• Proceed with posting an order for the domain name transfer by clicking on the Domains tab.
• Upon the request of the domain name transfer, you will need to enter the Authorization/EPP code. Once the code is entered then the process will begin.

Note that you will also receive a transfer approval email to the listed administrative contact for the domain. After the transfer is confirmed the losing registrar (Name.com) has 7 days to release the domain. If everything is OK, the domain will be released and added to the Domains Section in your ETNHost account.