How to transfer my domain away from NameCat to ETNHost?

Here at ETNHost, we recommend that you keep your domain name where you host your website. It is easier to manage, fewer passwords to worry about, better security, and last but not least this way you get a piece of mind. You will receive regular notifications from us, via e-mail, reminding you when the renewal date for your domain name is due, so you will not miss to renew it and risk your website becoming inaccessible.


Once the domain name is transferred to us, you will get one year of a free domain name renewal as a bonus.

Transfer of domain names may take anywhere between 3 and 10 days until completion. Before initiating a domain name transfer of a domain name registered with NameCat, you will need to make sure that the following conditions apply:

  • The domain must be more than 60 days old. This is not an ETNHost, nor NameCat, specific rule, but rather a rule implemented by ICANN, the organization that governs domain registrations. 
  • The domain has been unlocked for transfer from NameCat. 
  • The domain is showing your current e-mail for the admin contact in the Whois database as that is where the authorization email will be sent. You can find the valid administrative e-mail for your domain name by using the WHOIS lookup tool available at:
  • The domain must not be too close to its expiration date, as NameCat will normally auto renew domains 15 days prior to expiration


The 60-day holding period only applies to domain transfers between registrar providers when a domain is either newly registered or recently transferred. If you just ended site services with another provider (without transferring the domain to another registrar), then the 60-day hold shouldn't apply at all. If the hold did apply, it still shouldn't prevent you from pointing it to another host service to start up a new site.

To prepare your domain name to be transferred away from NameCat you must engage in the following steps:

  1. Log into your Control Panel 
  • You will need your customer number or login name and password.

NameCat Login

  • Click Domain Manager.

NameCat Domain Manager

  • Select the check box next to your domain name to be transferred. You can also double-click on the domain.

NameCat Edit Domain Info

  1. Disable the Domain Privacy/ Whois Protect feature

The best way for you to do that is call a NameCat Transfer Concierge at: +1-480-505-8866 and request for them to disable your domain privacy feature for the domain name which you are trying to transfer, provided that you have it enabled. 

  • Alternatively, you can check under Domain Enhancements whether that Privacy is set to Off.
  • To change, click Manage next to Privacy.

NameCat Remove Domain Privacy

  • A Domains By Proxy login screen will pop up in a new window.
  • Log in with your Domains By Proxy login and password

NameCat Domains by Proxy Login

  • Once logged in, click Domains.

NameCat Domains by Proxy Login 1

  • Search for the domain name that you want to transfer.
  • Click Continue.

NameCat Domains by Proxy Login 2

  • Select the check box below Cancel your Private Registration.
  • Click Continue.

NameCat Domains by Proxy Domain Privacy Removal

  • A second confirmation screen will appear. Select “Yes – Cancel Domains by Proxy for domain name(s) listed above”.
  • Click Submit.

NameCat Domain Privacy Removal Confirmation

  • A confirmation screen will appear.
  • Close the Domains by Proxy Window.
  • Return to the NameCat Domain Manager page

Namecat Domain Manager page

  1. Unlock your domain
  • To unlock your domain name and make it available for transfer change the Lock Status to unlocked.
  • Under the Domain Information, click Manage next to Locked

Unlock NameCat domain-manage

  • Deselect the check box Lock domains, and then click OK.

NameCat remove privacy confirm

  • A second confirmation screen will appear. Click OK.

NameCat remove privacy confirm 2

  • Refresh the browser window to verify that your domain is listed as unlocked.

NameCat Remove Privacy Check

  1. Update your contact information

You will need to make sure that the contact information listed for your domain is up-to-date, and more specifically the administrative contact email, since you will be sent a verification email to that address. 

  • Log into your NameCat Account.
  • Enter your login name and password, then hit the GO! button.
  • Once logged in, click on the domain name whose contact info you wish to update. 
  • In the NameCat Domain Manager page, click Contact.
  • Next, click Update Domain Contacts, then follow the instructions to update the Administrative Contact e-mail address for your domain name. If you change your email address, changes may take a few hours to complete in the systems. 

NameCat Update Contact info

  • Click Administrator and verify your associated email address.
  • Click OK to confirm.

NameCat Update Contact Info - confirm

  • A second confirmation screen will appear. Click OK

NameCat Update Contact Info - Second Confirmation

  1. Obtain Auth/EPP code from NameCat
  • Click Send by Email next to Authorization Code.

NameCat Obtain EPP Code

  • Click OK to confirm.
  •  A second confirmation screen will appear. Click OK once again.
  • Check your email for the message with your domain name Authorization/ EPP code. 

Obtain EPP code from NameCat

After completing the preparation, let some time pass (a day or so) before you initiate the transfer. You can also check the Whois info for your domain. You can do this at or or similar sites, to make sure everything shows up and is correct.

Once ready, you can now submit a transfer request for the domain:

  • Start within your ETNHost account .
  • Proceed with posting an order for the domain name transfer by clicking on the Domains tab.
  • Upon the request of the domain name transfer, you will need to enter the Authorization/EPP code. Once the code is entered then the process will begin.

Note that you will also receive a transfer approval email to the listed administrative contact for the domain. After the transfer is confirmed the losing registrar (NameCat) has 7 days to release the domain. If everything is OK, the domain will be released and added to the Domains Section in your ETNHost account.



Once you start a domain name transfer you must remember that you can't change your DNS, Whois info, contact info and so on.

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