How to transfer my domain away from to ETNHost?

Here at ETNHost, we recommend that you keep your domain name where you host your website. It is easier to manage, fewer passwords to worry about, better security, and last but not least this way you get a piece of mind. You will receive regular notifications from us, via e-mail, reminding you when the renewal date for your domain name is due, so you will not miss to renew it and risk your website becoming inaccessible.


Once the domain name is transferred to us, you will get one year of a free domain name renewal as a bonus.

Transfer of domain names may take anywhere between 3 and 10 days until completion. Before initiating a domain name transfer of a domain name registered with Hosting, you will need to make sure that the following conditions apply:

  • The domain must be more than 60 days old. This is not an ETNHost, nor Hosting, specific rule, but rather a rule implemented by ICANN, the organization that governs domain registrations. 
  • The domain has been unlocked for transfer from Hosting
  • The domain is showing your current e-mail for the admin contact in the Whois database as that is where the authorization email will be sent. You can find the valid administrative e-mail for your domain name by using the .at domains WHOIS lookup tool available at: .This is the most up-to-date and reliable source for .at-domains. 
  • The domain must not be too close to its expiration date, as Hosting will normally auto renew domains 15 days prior to expiration


The 60-day holding period only applies to domain transfers between registrar providers when a domain is either newly registered or recently transferred. If you just ended site services with another provider (without transferring the domain to another registrar), then the 60-day hold shouldn't apply at all. If the hold did apply, it still shouldn't prevent you from pointing it to another host service to start up a new site.

Transfer a domain to a new domain holder:

In order to transfer a domain name to a new domain holder, both the previous and future domain holders must issue matching declarations of intent, and the relevant electronic application form must be filled out in its entirety. may request a confirmation from the previous or future domain holder in writing or by telefax. Such confirmations are to be drawn up using the forms provided by 

Transfer a domain to a new domain Registrar:

  • To transfer your domain to a new Registrar, you must use our AuthInfo procedure. It is protected by a provider transfer password (AuthInfo), which is used for authentication. For every domain there is an AuthInfo - a unique number/character combination which serves as confirmation code for the change of provider. With this AuthInfo a domain holder can transfer his domain to any ISP/registrar. The new ISP/registrar shall then set a new AuthInfo for the domain, otherwise the used one remains valid.
  • The domain holder has to request the current domain name provider ( to set an AuthInfo.
  • You can request a token code on the website which will be sent to the e-mail address in the domain holder's data. This code is valid for 21 days and is bound to a specific ISP/registrar.
  • Once you have received the token code and transmitted it to your new ISP/provider, he can take the domain automatically into his administration. Alternatively, also the new ISP/registrar can request a token code, but it will always be sent to the domain holder.

Update your Domain Contact Information if necessary (Whois information)

You can modify the data of a domain’s contact person (admin-c, tech-z, zone-c) at any time by sending a proper online application

After completing the preparation, let some time pass (a day or so) before you initiate the transfer. You can also check the Whois info for your domain. You can do this at the .at domains Whois lookup at, to make sure everything shows up and is correct.

Once ready, you can now submit a transfer request for the domain:

  • Start within your ETNHost account .
  • Proceed with posting an order for the domain name transfer by clicking on the Domains tab.

Note that you will also receive a transfer approval email to the listed administrative contact for the domain. After the transfer is confirmed the losing registrar ( has 7 days to release the domain. If everything is OK, the domain will be released and added to the Domains Section in your ETNHost account.



Once you start a domain name transfer you must remember that you can't change your DNS, Whois info, contact info and so on.

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