How to transfer my domain name away from Register.com to ETNHost?

Here at ETNHost, we recommend that you keep your domain name where you host your website. It is easier to manage, fewer passwords to worry about, better security, and last but not least this way you get a piece of mind. You will receive regular notifications from us, via e-mail, reminding you when the renewal date for your domain name is due, so you will not miss to renew it and risk your website becoming inaccessible.

 

Extra:

Once the domain name is transferred to us, you will get one year of a free domain name renewal as a bonus.

Domain name transfers may take anywhere between 3 and 10 days until completion. Before initiating a domain name transfer of a domain name registered with Register.com, you will need to make sure that the following conditions apply:

  • The domain must be more than 60 days old. This is not an ETNHost, nor Register.com specific rule but rather a rule implemented by ICANN, the organization that governs domain registrations.
  • The domain has been Unlocked for transfer from Register.com.
  • The domain is showing your current e-mail for the admin contact in the whois database as that is where the authorization email will be sent. You can find the valid administrative e-mail for your domain name by using the WHOIS lookup tool available at: http://whois.domaintools.com/
  • The domain must not be too close to its expiration date, as Register.com will normally auto renew domains 15 days prior to expiration.

Notes:

The 60-day holding period only applies to domain transfers between registrar providers when a domain is either newly registered or recently transferred. If you just ended site services with another provider (without transferring the domain to another registrar), then the 60-day hold shouldn't apply at all. If the hold did apply, it still shouldn't prevent you from pointing it to another host service to start up a new site.

To prepare your domain name to be transferred away from Register.com you must engage in the following steps:

  1. Log into your Register.com account

Click on your Domain Name link to access the Domain Management page.

  1. Unlock your domain name
  • In the main menu, select the domain name you want to transfer by clicking on it. 
  • Find the Enable/Disable Domain Lock column and from there click on Disable Domain Lock. The link will appear as Off when it is not enabled and will appear as On when the setting is enabled. 
  • Click on Continue. Verify the domain name and its new status.
  • On the confirmation page, once again click Continue.
  1. Disable the domain privacy

To disable the domain privacy of the domain you would like to transfer, you must contact Register.com’s support team and request the removal of the privacy. You can reach their support team at the following numbers:

877-866-0045 – toll-free for the United States and Canada
902-749-2056 – for people outside the United States and Canada 

  1. Change your contact information if needed
  • Find the My Services section and  click on the domain that you would like to transfer.
  • Click on View Registrant, Administrative Contact and Technical Contact link to edit the different account contacts 
  • Find the Administrative Contact section for the Domain Contacts (Whois Contacts) and click on Edit.
  • Check your contact information and update it if necessary
  • Click on Continue to confirm the changes
  1. Obtain EPP code/ Authorization code

To obtain the EPP code/ Authorization code of the domain you would like to transfer, you must contact Register.com’s support team and request for them to provide you with it. You can reach their support team at the following numbers:

877-866-0045 – toll free for the United States and Canada
902-749-2056 – for people outside the United States and Canada 

After completing the preparation, let some time pass (a day or so) before you initiate the transfer. You can also check the Whois info for your domain. You can do this at http://www.whois.net or http://whois.domaintools.com or similar sites, to make sure everything shows up and is correct.

Once ready, you can now submit a transfer request for the domain:

  • Start within your ETNHost account .
  • Proceed with posting an order for the domain name transfer by clicking on the Domains tab.
  • Upon the request of the domain name transfer, you will need to enter the Authorization/EPP code. Once the code is entered then the process will begin.

Note that you will also receive a transfer approval email to the listed administrative contact for the domain. After the transfer is confirmed the losing registrar (Register.com) has 7 days to release the domain. If everything is OK, the domain will be released and added to the Domains Section in your ETNHost account.

 

Notes:

Once you start a domain name transfer you must remember that you can't change your DNS, Whois info, contact info and so on.

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