Knowledgebase category: Reseller

Tutorials, publications and interesting posts regarding our hosting services
cPanel Questions
How do I bill my customers?
The way you bill your customers depends on you entirely. ETNHost does not enforce you into using any particular billing system. Should you need an expert advice during your choosing process, we will gladly point you towards an online system which will help you manage your clients and payments. Note that, your ETNHost reseller account does include automated billing software, which you may take adv... read more
If my reseller business grows bigger, do you offer any upgrade options I can consider?
Of course! You can upgrade your reseller account at any time. All of our plans are developed in a way that makes it extremely easy for resellers to upgrade to a plan offering bigger resources. The upgrade request itself is extremely easy and free of charge. You can always request one such upgrade from your Client area.  Be Smarter! Ready to use what you've learned? Awesome. Enjoy inc... read more
Who will provide technical support and customer service to my customers being a reseller of yours?
As a customer of ETNHost, you can request technical assistance from our expert Technical Support Team by submitting a ticket from your Client Area at any time. Be Smarter! Ready to use what you've learned? Awesome. Enjoy increased power, flexibility, and control for your websites with us.   Start now ... read more
Do I need to be a hosting expert to use your Reseller Hosting Program?
Absolutely not! The beauty of our Reseller Program is that our expert team will handle all the backend “dirty” work while you focus on growing your business. We will be maintaining the network infrastructure, handling the hardware setup and maintenance, and configuring the security and updates on the server. We’re here to help 24/7. Our expert support team can help you get up-and... read more
If I go for your reseller hosting plans, will you migrate my existing websites?
Yes! We will migrate all your websites free of charge from your existing cPanel/WHM reseller account or server. Be Smarter! Ready to use what you've learned? Awesome. Enjoy increased power, flexibility, and control for your websites with us.   Start now ... read more
What if I am not satisfied with your Reseller program?
If you don’t feel satisfied with our Reseller program, thanks to our 30-day money back guarantee you’ll be able to ask for a refund up to 30 days after purchasing the service. Be Smarter! Ready to use what you've learned? Awesome. Enjoy increased power, flexibility, and control for your websites with us.   Start now ... read more
Who determines the pricing on my reseller storefront?
You do. You can resell our hosting services and domain names at any price you deem fit in order for you to increase your revenue. You can individually set the pricing for your products and services, offer special sales and promotions, or you could even provide certain customers with their own special individual discount pricing.  Be Smarter! Ready to use what you've learned? Awesome.... read more
What is ETNHost Reseller hosting and how does it work?
Reseller hosting is a form of a web hosting service which allows a person to purchase web hosting services from a provider and then to resell it to their own customers for profit. The reseller is the one who sets the prices, the plans and the allowed resource usage for these plans but keep in mind that those plans must conform with the resources provided by the wholesale company’s resel... read more
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